Phonetrak for Windows provides effortless tracking and costing of telephone usage. Phonetrak will also track the newest VOIP based systems including: Nortel, Cisco, 3Com, Avaya and many others. This system can also import usage data from other telecommunication devices, including fax machines, for costing of toll charges.
Phonetrak for Windows provides tracking and costing of telephone usage. By collecting call data directly from the SMDR port of the phone system, the software ensures that 100% of all calls are accurately tracked and recorded.

Phonetrak for Windows provides users with the familiar Windows drop-down menus as well as toolbar buttons for quick access to all of the features.

The users enter client/matter information by simply dialing the account code from their telephone keypads when making long distance calls. This call data is then processed by Phonetrak, costed for toll charges and optional surcharges as required, and assembled into a variety of reports for billing. This data is transferred automatically along with other disbursement data to the host billing system.

Phonetrak uses a powerful pricing model, which gives you complete control over how your calls are priced. You are provided with rate tables from all of the major telephone vendors. Fixed rate pricing can be set as well.

Regular rate table updates are provided free of charge (for maintenance/service customers) four times a year to ensure accurate up to date pricing.

Calls made with missing or inaccurate client codes are sorted by user and transferred to the WebEdit transaction editing software where the system manager can make corrections or, if you chose, each individual user can correct their own. This eliminates the need for paper exception reports.

Multi-Office Applications
Phonetrak for Windows allows integration of multiple offices into one system. This eliminates the need for separate systems in each office.

With Phonetrak for Windows Enterprise Edition firms can have complete control of the call accounting needs of all locations from one convenient location.

Phonetrak gathers the call accounting information from each location using a TCP-IP call buffer box (pictured).

Using Web Edit and Web Reporter tools, users and system managers (from each office) will be able to access all their call information via any Web Browser.